We're here to help. Here are answers to the most common questions.
Email us at serenityjsupport@gmail.com and we'll respond within 1–2 business days.
Journal entries are stored privately on your device. If you uninstalled the app or your device storage was cleared, entries cannot be recovered. We recommend backing up your device regularly via iCloud.
Serenity Journal Plus is a subscription managed through the App Store. To cancel or manage your subscription, go to Settings → Apple ID → Subscriptions on your iPhone.
For refund requests, please contact Apple directly as all billing is processed by Apple.
Make sure notifications are enabled in Settings → Serenity Journal → Notifications. You can also adjust reminder times from the app's Settings tab.
All journal entries are stored locally on your device and are never uploaded to our servers. See our Privacy Policy for full details.